For a privacy or student data request, please include the request type, such as access, export, correction, deletion, or restriction; your school, district, or institution if the request involves a school-managed account; the relevant class, student, or account; and your relationship to that account or class.
For technical support, please include as much detail as you can: what happened, the browser, device, and operating system where it happened, any error messages you saw, and any steps that help reproduce the issue. Screenshots are very welcome.