Legal

Privacy Policy

This policy explains how LingoLesson collects and uses information when teachers, students, schools, and institutions use the service.

Last updated: October 10, 2026

1. Overview

LingoLesson is a learning platform for creating language lessons, assigning them to classes, collecting student submissions, providing feedback, and optionally using AI Add Ons. We collect information needed to provide those classroom workflows, protect accounts, process payments, support users, and improve reliability.

Individual self-serve accounts are for users who are at least 18 years old. Students under 18 may use LingoLesson only through a school, district, educational institution, teacher-managed class, or parent/guardian-authorized account.

2. Information we collect

Account and profile information

We collect information used to create and manage accounts, such as name, email address, role, region, and supported third-party account identifiers.

Classroom information

Teachers and institutions may create classes, courses, lessons, rosters, join codes, share links, direct lesson links, availability settings, lesson content, rubrics, and class options. Students may be associated with classes, lessons, submissions, scores, comments, and reactions.

Lesson, media, submission, and feedback content

LingoLesson stores content that users create, upload, or submit, including text, images, audio, video, PDFs, embedded media references, recordings, transcripts, OCR text, answers, scores, feedback, captions, and related metadata.

AI Add Ons and usage information

When AI features are used, we may process prompts, lesson instructions, selected media, student answers, rubrics, transcripts, OCR source images, generated outputs, usage balances, purchase history, and usage events.

Billing, plan, and institution enquiry information

For paid plans or AI usage packages, we collect plan choices, seat counts, billing cycle, payment customer or subscription identifiers, payment-intent identifiers, receipt metadata, purchase amounts, currency, and package type. Institution enquiries may include institution name, institution type, contact name, contact email, role, requested account counts, and custom-branding preferences.

Device, security, and diagnostic information

We collect technical information for authentication, security, auditing, support, and reliability, such as activity logs, login events, logout events, device type, browser name, operating system, URL, status code, error details, timestamps, and similar diagnostics.

3. How we use information

We use information to:

  • create, authenticate, and manage user accounts;
  • provide lessons, classes, submissions, feedback, galleries, and downloads;
  • store and deliver media through service providers;
  • generate transcripts, speech, images, OCR text, lesson drafts, and AI feedback when requested;
  • track AI balances, purchases, subscriptions, student-seat limits, and invoices;
  • send service messages and institution enquiry emails;
  • detect errors, prevent abuse, secure accounts, and maintain the service;
  • respond to support requests and legal obligations; and
  • analyze feature usage and improve product reliability.

4. AI processing

AI Add Ons are optional. When a teacher or student uses an AI-enabled feature, relevant content may be sent to AI or media-processing providers to complete the requested task. This may include text prompts, lesson content, uploaded media, audio or video recordings, transcripts, OCR source images, student answers, and scoring rubrics.

Teachers remain responsible for deciding whether AI features are appropriate for their learners and for reviewing AI output before using it for instruction, feedback, or assessment.

For K-12 or minor student use, AI features that process student submissions, recordings, images, transcripts, OCR text, or scoring should be enabled only when authorized by the responsible teacher, school, institution, parent, or guardian. Teacher-only AI lesson drafting may be available separately from student-data AI processing.

5. How we share information

We share information only as needed to provide, secure, support, and operate LingoLesson, or when required by law. Recipients may include:

  • infrastructure, hosting, storage, and delivery providers;
  • authentication providers;
  • payment processors;
  • AI, speech, transcription, OCR, and media-processing providers used for requested features;
  • email, notification, security, and support providers;
  • teachers, enrolled students, and classmates according to class settings, gallery settings, and permission-gated links;
  • administrators or support personnel who need access to operate or support the service; and
  • law enforcement, regulators, courts, or others when legally required or needed to protect rights and safety.

We do not sell student or teacher personal information, or use student work or teacher materials for targeted advertising. We do not build unrelated commercial profiles from student data.

6. Classroom visibility and shared links

Teachers control many classroom visibility settings. They may assign lessons, review submissions, create media galleries, enable comments and reactions, download classroom data, share lesson links, or publish direct lesson links. Links are permission-gated so that only the class teacher and students enrolled in the relevant class can open the related content. Users should still treat links as sensitive and share them only with intended class members.

7. Cookies and local storage

LingoLesson uses browser storage and similar technologies to support sign-in, app behavior, feature preferences, debugging settings, and security. Third-party providers may also use cookies or similar technologies when they provide authentication, payment, security, or embedded services.

When you follow a tagged promotional link, we use a first-party campaign cookie for up to 30 days to measure visits and new teacher registrations from that campaign. It contains a random reference, campaign identifier, and visit time, and works across our website and app. If you create a teacher account during that period, we associate the campaign with your registration. This tracker does not record student registrations, lesson activity, IP addresses, or browser fingerprints, and does not send campaign data to an external analytics provider. It respects Global Privacy Control and Do Not Track browser signals. You can also remove or block this cookie in your browser.

8. Data retention

We keep information for as long as needed to provide LingoLesson, maintain classroom records, comply with legal obligations, resolve disputes, process billing, and protect the service. Teachers and administrators may delete certain lessons, submissions, media, feedback, galleries, classes, or logs through the product. Some backups, logs, billing records, and deletion queues may persist for a limited period after deletion.

9. Security

We use technical and organizational measures designed to protect information, including access controls, permission-based product behavior, operational safeguards, monitoring, limited diagnostic logging, and deletion processes. We do not intentionally write raw student submissions, recordings, transcripts, student media object keys, OAuth tokens, or signed media URLs into operational logs. No method of online transmission or storage is completely secure.

10. International storage and transfers

LingoLesson is a web service and may process information in countries where we or our service providers operate. Teacher region settings may be used for certain media and lesson assets, but processing by providers that support authentication, payments, AI features, security, email, support, or infrastructure may involve other locations.

11. Students, children, and schools

LingoLesson is intended for educational use under the direction of teachers, schools, institutions, parents, or guardians as appropriate. Teachers and institutions are responsible for obtaining any required consents before inviting students, especially minors, to use LingoLesson or submit audio, video, images, writing, or other personal information.

For school, district, institution, or teacher-managed use, we treat student data as classroom data controlled by the school, teacher, institution, parent, or guardian authorizing that use. We use student data only to provide, secure, support, and improve the school-authorized educational service, and we share it only as needed to provide the service, follow school or user instructions, use necessary providers, or comply with law.

12. School and district review

Schools, districts, and institution administrators may need technical information to review or approve LingoLesson for school-managed identity accounts. The process for requesting approval information is described in our school and district sign-in approval help article. Administrators can request additional privacy, security, or data-handling information through the LingoLesson contact form.

13. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, export, or object to certain processing of your personal information. Students should usually contact their teacher or institution first for classroom records. Teachers and institutions may contact us for account-level requests.

Parent, guardian, and eligible-student requests about school-controlled classroom data are normally handled through the relevant school, teacher, or institution so that records stay under the right educational authority.

To make a privacy request, use the LingoLesson contact form and choose Privacy / data request. Include the request type, such as access, export, correction, deletion, or restriction; the relevant account, class, school, district, or institution; and your relationship to that account or classroom data. We use the resulting support thread as the tracking record until the request is resolved. We may need to verify your identity and account relationship before acting on a request.

14. Changes to this policy

We may update this Privacy Policy as LingoLesson changes. If we make material changes, we will take reasonable steps to notify users, such as updating this page, providing in-product notice, or contacting account owners.

15. Contact

Questions or requests about privacy can be sent through the LingoLesson contact form.